Your contact agencies are ...

... for inquiries regarding entitlement of benfits and refund of medical costs:

HanseMerkur
HanseMerkur Reiseversicherung AG
Abt. RLK4 / Leistung
Postfach 30 24 50,
D - 20352 Hamburg
Tel.: +49 40 4119-2300
Fax: +49 40 4119-3841
reiseinfo@hansemerkur.de
www.hmrv.de

You can reach the competent agents by phone

from Monday to Friday between 8:00 am and 4:00 pm.